The V One System

The VOne is a unit specifically designed for group-heating schemes which supply heat energy to their customers. The units are card-less and wireless with built in GPRS technology allowing for direct communication with our back office

systems. This provides for the ‘real-time’ direct addition of purchased credit being loaded onto a user’s device. Thus eliminating the need for prepayment cards which could  become lost, damaged or broken which would prevent users from accessing their heating.

Features

-       ‘Real time’ addition of credit sent directly to the VOne No prepayment cards

-       Eliminates debt risk and can be used to recover any existing account arrears Multiple customer top-up facilities for customers to use (Pay Point, 24/7 telephone, Internet, Standing Orders, direct banking)

-       Emergency credit facility (definable values)

-       Social cut-off abatement  (definable daily periods, plus Xmas Day, Boxing Day, and New Year’s)

-       Tamper detection with visible indication

-       Back-lit, multi-function display “System Audit” function ability Easy retro-fit into legacy systems Accepts One Pulse or One MBus input

-       Discretionary  “Crisis” top-up facility (if required)

-       Standing charge (if applicable) taken in 1/10th across the day to avoid “sudden disconnection”

-       “Low-credit” warning indication

-       User information displays, ENE3 compliant.

-       Back-up direct Key-pad input (all inputs are encrypted to deter fraud) Low operating costs

-       Programmed Void setting for scheme operator